FREQUENTLY ASKED QUESTIONS
Have a question you’d like to ask? There’s no such thing as a bad question when it comes to mental health. Check out the answers to the FAQs below, and don’t hesitate to get in touch if you have any additional queries.
IS THERAPY FOR ME?
Everyone will have different reasons for starting therapy. During your first session we will explore your reasons for why you feel therapy could be useful to you. Together we will decide the best way for you to move forward.
CAN I TRUST YOU?
Absolutely! Confidentiality is one of the fundamental principles of a successful therapeutic relationship. It is important that you feel safe and secure so that you can explore your feelings and thoughts - therefore your therapist maintaining your trust is vital.
There are legal reasons why we may need to break confidentiality however we will always endeavour to do so with your permission.
HOW LONG DOES EACH THERAPY SESSION TAKE?
Sessions last 50 minutes and we suggest that you come weekly. Weekly sessions provide the most support and provide the best conditions for forming a useful therapeutic relationship with your therapist. Weekly sessions are usually on the same day and at the same time each week.
HOW LONG WILL I NEED TO ATTEND THERAPY FOR?
This completely depends on the person and the issues they are bringing to therapy. Therapy can last anywhere from 6 weeks to many months.
HOW MUCH DOES IT COST?
One-to-one therapy both in person and online costs £50 per session. Couples therapy costs £65. Payment is via bank transfer and should be paid 48 hours before the session date.
HOW DO I CANCEL AN APPOINTMENT?
At the end of each session you will make an appointment for the next week. Cancellations need to be made 48 hours before the session date by contacting your therapist via email or phone. Sessions cancelled within 48 hours of the date will still be charged.
HOW DO I KNOW IF A THERAPIST IS QUALIFIED?
Psychotherapists and counsellors are governed by several different associations such as the British Psychological Society (BPS), UK Council Council for Psychotherapy (UKCP) and the British Association of Counselling and Psychotherapy (BACP) who require formal qualifications for membership.
At Orenna we can provide you with documentation of our qualifications and membership to the BACP if requested.
WHAT HAPPENS IN THERAPY?
Your therapy is tailored to you and your needs. What happens in therapy is therefore unique for everyone. Generally speaking, however, you can expect therapy to involve you talking about yourself, your life and what is troubling you and to experience being accepted and heard. Your therapist is there to listen to you and help you to discover answers for yourself.
WHAT HAPPENS NEXT?
If you would like to begin therapy please contact us via the website and we will find an appointment time to suit you. Your first session, will give you space to explore what is bringing you to therapy and together we will decide the best way for you to move forward.
DO YOU WORK WITH CHILDREN?
We work with anyone aged 11 and over. Adolescents between the ages of 11-16 will require an adult with parental responsibility to give permission for therapy and to sign the contract.
HOW DO YOU HANDLE MY INFORMATION?
The General Data Protection Regulation governs how Orenna uses, maintains and discloses all personal information collected from clients. For more information you can request a copy of our GDPR policy
WHERE ARE YOU
BASED?
We have offices in South Staffordshire near Penkridge at the Dunston Business Village as well as North Staffordshire offices opening in January 2021 near Stoke on Trent.